CD
Update
All
computers must be exited from the Computer Age program during the entire
update process.
-
Check
the CD for damage suffered during shipping. If damaged do
not use.
-
From
Computer Age Utilities menu, select Load
Trojan/ Other Software
-
Select
Trojan Load/ Update.
-
Put the CD in the computer.
-
Select
where the Trojan disk is, click on the down arrow and select CD drive D:
(It may already be defaulted to this drive). Click OK.
-
When
the CD
has finished copying, select Finished
-
The
update will begin processing
-
When
update has finished processing, you have the option to print the delete
list. This list will give you the plans that have been deleted from Trojan
that you have been using. You have the choice to print a hard copy or view
from the screen. With updated patient information, the Trojan Service
Department can assist you with those plans. If you do not want this list,
click Cancel.
-
Close
the Utilities menus. Computer Age can again be used on all computers.
DOS
update
-
All
computers must be exited from the Computer Age program while update is
processing. This will take 1 hour or more.
-
From the main menu, E, C, Y
for each diskette
Diskette
Update procedure, Managed Care
All computers must be out of the
Computer Age program during the entire update process.
All
computers must be exited from the Computer Age program during the entire
update process.
-
Check
the CD for damage suffered during shipping. If damaged do
not use.
-
From
Computer Age Utilities menu, select Load
Trojan/ Other Software
-
Select
Managed Care Load/ Update.
-
Put the CD in the computer.
-
Select
where the Trojan disk is, click on the down arrow and select CD drive D:
(It may already be defaulted to this drive). Click OK.
-
When
the CD
has finished copying, select Finished
-
The
update will begin processing
CD
Initial Load
-
All computer must
be exited from the Computer Age program while the initial load is
processing. This could take more than an hour.
-
From
Computer Age Utilities menu, select Load
Trojan/ Other Software
-
Select
Trojan Load/ Update.
-
Put the CD in the computer.
-
Select
where the Trojan disk is, click on the down arrow and select CD drive D:
(It may already be defaulted to this drive). Click OK.
-
When
the CD
has finished copying, select Finished
-
The
initial load will begin processing
-
Close
the Utilities menus. Computer Age can again be used on all computers.
Adding
Plans to Computer Age
Adding a new Trojan
plan to Computer
Age Email
or print it
-
In the Patient
Information screen, choose MISC at the top.
-
Choose Pt
Insurance Information
-
Slide over to Primary
Dental. You now have a blank Insurance Plan Info Screen.
-
Click on New
Plan at the top left, enter the Trojan plan number.
-
You now will be
back to the blank Insurance Plan Info screen.
-
Retype the new
Trojan Plan ID number.
-
Enter the
carrier code and press enter
-
The carrier will
come up in a list. Highlight the carrier you want and click <Ok>.
-
Tab to Employer
Line. The tab key must be used for the rest of the entry on this screen.
-
Starting with
the employer name line fill out the Employer info and continue through
screen filling out each field. Other field should be zero. You will need
to delete extra digits on Maximum Individual line.
-
File, Save
Adding a new Non
Trojan plan to Computer Age Email
or print it
-
In the Patient
Information screen, choose MISC at the top.
-
Choose Pt
Insurance Information
-
Slide over to Primary
Dental. You now have a blank Insurance Plan Info Screen.
-
Click on New
Plan at the top left
-
Click File, New
plan ID
-
You now will be
back to the blank Insurance Plan Info screen.
-
Retype the new
office plan ID number
-
Enter the
carrier code and press enter
-
The carrier will
come up in a list. Highlight the carrier you want and click <Ok>
-
Tab to Employer
Line. The tab key must be used for the rest of the entry on this screen.
-
Starting with
the employer name line fill out the Employer info and continue through
screen filling out each field. Other field should be zero. You will need
to delete extra digits on Maximum Individual line.
-
File, Save
View
Trojan DB outside Pt File
-
Start, Programs,
Computer Age
-
System Setup,
Employer/ Insurance Setup, Insurance Plan Information
-
enter employer
name, plan ID, or group number, double click the magnifying glass icon to
see search results.
-
When the desired
plan is selected, click File, misc. to view Trojan benefits
Viewing in DOS
-
from Main Menu,
select System Setup (#7)
-
select Employer
Information (#4) then enter employer name
-
or, select
Insurance Plan Information (#5) and enter the Trojan plan number
-
F7 to view the
carrier information of selected plan. the plan can only be printed from this
screen. F2 Misc. and select T for Trojan report
-
F8 to view notes
(N) and fee schedule (F)
Viewing plan connected
to a Patient
-
With patient
screen open, click on Misc.
-
Drag to View
Insurance Plan
-
Click on Primary
Dental or Secondary Dental
-
Click on Misc.
-
Drag to Trojan
Data
-
To view screen,
click on numbered folders show at top
-
When finished,
click <Ok> option shown above to the right of the screen and return to
employer information
-
To view notes and
fee schedules, click on Misc. and drag to choice
-
To print or close,
click on File and drag to choice
Linking
Trojan plan to Patients
-
Click on Patient Information File
-
Click on Pri Dent in the middle of your screen
-
Double click the magnifying glass symbol
-
Enter employer name, search will start
-
Choose desired plan name and click <ok>
-
this will link Employer name to patient
click
View
MCT Address
Computer Age Errors
and Some Useful Functions
| |
|
|
| Error 52 |
Comes up during
the beginning of the update process
Computer Age
language for "Hey, you! I can't read the disk." |
Remove disk and
check for damage. Re-insert and try again
Replace disk if
needed |
| Error 57 |
Spot on the disk
that cannot be read |
Select
the re-try option
Replace the disk
if needed |
| Error 68 |
Comes up during
the beginning of the update process
Computer Age
language for "Hey, you! Wrong Drive." |
Either the disk
was not inserted, the incorrect drive was selected, or the drive is simply
not working
Check disk on
another computer
Replace update if necessary |
| Delete report shows an
error |
This could be
either on the screen or printed hard copy |
Per Computer Age
support that means there are no plans being deleted that they have
attached to a patient |
 |
When running the
update |
Computer Age is
open some where. |
| |
|
|
|
Errors in DOS
90 day message
|
|
-
from Main Menu,
select System Setup (#7)
-
select Office
Setup (#1)
-
F8, E date of
last Trojan update will display
-
Blank the date,
F10 to save
-
Exit out to Main
Menu
|
