DentiMax


Richard Anderson

Dentimax Technical Support

Mon - Fri 8:00 - 5:00 MST

(800) 704-8494 x 203


Dentimax Trojan Manual


click Web Update Procedure

click CD Update Procedure

click Linking Trojan Plans to Patients

click Install Trojan List options

click Install an initial load

click DentiMax Errors

click Viewing Trojan Outside patient files

click Viewing Trojan in patient files

click Can't view a Trojan Plan Number



Linking Trojan Plans to Patients

Linking step 1

With Trojan you can search for Traditional plans by Policy Number, Insurance Name, Employer Name, Group Name (same as Insurance Name), or by the Trojan ID, as in the first example below.  You can search for Managed Care plans by Trojan ID, Insurance Name, Plan Number, or by the Plan Name as shown in the picture marked Figure 16.

 

 

Traditional includes indemnity and PPO plans

 

       Managed Care includes DMO plans


This is the search results. Click View Plan to see detailed information or print a copy.

When the plan is located, click Import Plan and the Trojan plan will be added to Dentimax. The following dialog box will appear.

Click OK

To see the added insurance record in DentiMax, refresh the Insurance Information screen by double clicking the heading of one of the columns or changing the Search by value.  

The Trojan ID field now contains the Trojan ID of the plan you imported.  

Linking Step 2

To add the plan to a patient record, open the Patient Information screen, click the Insurance Information tab, and select the plan by clicking on the magnifying glass in the primary insurance field

After clicking on the magnifying glass, it will take you to the Insurance Plan List where you can select the plan you imported by typing in the Trojan ID.  See screen below.

Double click on the highlighted plan to add plan to patient record.




  Install Trojan List options

Insert the Trojan List CD in your CD drive, and the install process should start automatically.  If it does not, click Start, go to “My Computer” or “Computer,” and double click the CD icon. 


Click Install Trojan Integration Software, as shown in Figure 1. 

Note:  If you are using Windows Vista, you may need to click Allow This Program.

The install screens open, as shown in Figure 2. 

Click Next to continue the installation.


As shown in Figure 3, the Select Destination Location screen shows the folder in which the program is going to be installed. 

The program needs to be installed in the DentiMax folder; normally you can click Next and continue.  If you installed DentiMax in a different folder than the default location, click Browse, locate the DentiMax folder, and click Next.

In the Select Additional Tasks screen, you can have the program install a desktop icon.  This has no impact on the program.  See Figure 4. 

Click Next.  In the Ready to Install screen, click Install, as shown in Figure 5.

By clicking Install, the program starts to download and install Trojan List on the computer. 

 

 

 

 

 

 

 

 

 

 

 

The screen will look like Figure 6. 

Once the installation is complete, the last thing is to click Finish when you see the screen shown in Figure 7.

Now that you have successfully installed the Trojan Integration Software, you can open the Trojan List from within your DentiMax program to install the Trojan plan data. 


Install an initial load

From the Dentimax main screen, select Lists,

Insurance Plan List. 

 

Then Trojan List from the left side menu. Insert the Trojan Initial Load CD.

 

 

 

Select Update Now 

 

 

 

Select the Full file from the Trojan CD then click Open.

 

 

The program will begin copying from the CD.

 

 

 

The program will begin processing Employers, Carriers, Fee Schedules, then Notes.

 

When the processing has finished, the following screen with appear.

 

         Click Okay.   

 

 

The delete report dialogue will appear. There are no deletes in an initial load. Click No.

 

When you get to the following screen DO NOT CLICK START AGAIN! Close the window with the red X.

 

Search for a test plan by selecting your search criteria as Employer name and typing the employer and clicking search.

 

 

DentiMax Errors

Double Trojan data in the Dentimax  Probably install mistake such as clicking the Start button a second time. Refer to Dentimax support. They will wipe out the Trojan data then initial load will need to be reinstalled. 
Error with the practice data. Refer to Dentimax Support.
Initial load is wiped out by the first update.   Refer to Dentimax support. 
No Trojan option in Dentimax was the link ever installed?

was it installed and then disappeared?

Refer to Dentimax support.
The Dentimax program won't let them skip a month.  Change the computer date and run the downloaded files. Then change the date back to today's date.
     

Viewing Trojan Outside patient files


Viewing Trojan in patient files


DentiMax, LLC
4435 E. Broadway, Suite 7
Mesa, AZ 85206

Toll Free: (800) 704-8494

Support: support@dentimax.com